People who travel with restrictions often rely on family, carers and companions.
(Darcy ’98)
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FACILITIES INFORMATION MARKETING TRAINING CONSULTANTS
TOOLKIT
WORD OF MOUTH
Word-of-mouth is the best marketing you can do. If you exceed your customers’ expectations people will talk.  Let your potential customers know what accessible facilities you are able to provide.  Use the Accommodation Accessibility Self-assessment form provided in this toolkit to create descriptions, photos and diagrams which can then be uploaded on your website or sent out to potential customers.

Download this resource Accommodation Assessment Checklist PDF Document
Download this resource Accommodation Assessment Checklist Word Document